Frequently Asked Questions
Published April 24, 2025
GENERAL
Do I need a hangtag to park on NNS property?
All NNS parking areas require a hangtag with the exception of Zone C. If you are visiting NNS, you are required to sign in with Security at the building you are visiting. The sponsor of your visit can provide additional information about this process.
Does Security monitor company-owned lots?
Yes, NNS Security patrols company-owned parking lots and garages 24/7.
If my vehicle breaks down or if an accident occurs on company property, what should I do?
Employees experiencing a car issue while at work should call a roadside service provider for non-emergencies or NNS Security at (757) 380-4031.
Is my vehicle at risk of being towed if I do not properly display my hangtag or park in a zone to which I’m not assigned?
Yes, not adhering to company parking regulations puts your vehicle at risk for enforcement by NNS Security – this includes towing of the vehicle.
What is the definition of an oversized vehicle according to NNS parking guidelines?
Where should oversized vehicles park on NNS property?
An oversized vehicle either exceeds 22.5 feet in length, 96 inches in width from driver side to passenger side – and 7 feet in height (for garages) or extends into any roadway, parking lot isle, or outside the length of a parking space used by the vehicle. All oversized vehicles are required to park in Zone C.
Who should I contact to report parking violations?
Contact NNS Security at (757) 380-4031.
If I have a safety concern or witness an incident on company property, who should I contact?
In the event of an emergency, call (757) 380-2222 immediately for NNS Security. For non-emergency situations, employees should call (757) 380-4031.
To report Environmental Health and Safety (EH&S) concerns call: (757) 688-5523 (first shift); (757) 688-8301 (second shift); (757) 380-4031 (third shift).
If I do not feel safe walking to my vehicle alone, what should I do?
Employees are encouraged to walk with a co-worker when walking at night or before daylight. However, employees who must walk alone to their vehicle and feel unsafe doing so should contact the NNS Security Command Center at (757) 380-4031. If available, an officer will patrol the vicinity of your destination.
Are parking regulations enforced over the weekend?
Employees who report to work on Saturday and Sunday can park in any space in any NNS lot (including parking garages) and will not be towed. Hangtags must be displayed (clearly visible) and the vehicle must be parked legally. This does not include private/paid parking areas, Navy personnel parking areas, the HII Family Health Center, handicap spaces, and expectant mother. Parking enforcement will be reinstated at 3 a.m. every Monday.
HANGTAGS
Where should I display my NNS hangtag?
Hangtags should be displayed in a location easily visible through the windshield of the vehicle. Preferably, hanging from the rearview mirror with the decal information facing outward.
What if I get to work and realize I don’t have my hangtag?
If an employee forgets their parking hangtag, they can pay to park, park on the city street or in Zone C, located at Hidens, which does not require a hangtag. Vehicles without a hangtag displayed are subject to towing at the owner’s expense.
Does NNS keep track of employee hangtags?
Yes. All employee parking information is stored in an NNS database, which accounts for all parking hangtags valid on NNS property. Hangtags are assigned to employees and remain on record until it is returned. If a hangtag is returned, the hangtag will be removed from the employee’s parking record and deleted from the database. If the hangtag is no longer in the employee’s possession (lost, stolen, etc.) the decal will remain in the parking database with the outcome of the hangtag documented. After an employee has three outstanding hangtags on their record, a warning is placed on the employee’s record, with risk of further action, up to and including denial of any future NNS parking privileges.
What should I do if I lose my hangtag or my hangtag has deteriorated over time? How long will it take to get a replacement?
To report a lost/stolen hangtag or request a replacement, complete the Hangtag Request Form, located on the MyNNS Parking & Transportation website. Employees without computer access should ask their supervisor to complete the form on their behalf or print a copy of the form to submit – forms can be scanned and sent to [email protected].
Can I let a co-worker or non-NNS employee borrow my hangtag?
No. Hangtags are not to be sold, transferred, or given to any other employee, Navy personnel, suppliers, contractors or any non-NNS employee. Violators are subject to revocation of all company parking privileges and additional disciplinary measures as appropriate.
SHUTTLE SERVICES
Can anyone ride the shuttle?
All NNS employees can use company shuttle and taxi services.
How long is the wait between shuttles?
During peak travel times (5 a.m. to 7:30 a.m. and 2:30 p.m. to 4 p.m.) NNS shuttles run continuously (wait between shuttles should not exceed five minutes). Employees who need a ride back to their vehicle outside of peak travel times or afterhours should call (757) 846-7730 to request a taxi.
Can I request to have the shuttle drop me off at a location not included on the route?
No. Shuttles are required to remain on their designated route to ensure the cycle time for all shuttles remain consistent.
Why can’t the internal and external shuttle routes be combined?
Due to NNS security requirements, the internal and external shuttle routes must remain separate.
Are food and/or beverages permitted on the shuttle?
No. Passengers are asked not to consume food and/or beverages while riding the shuttle for the convenience of other passengers and to ensure vehicle cleanliness.
Do shuttles run during inclement weather?
Safety is Newport News Shipbuilding’s top priority – in the event of inclement weather, shuttles will continue to operate until it is deemed to be unsafe.
If I have a concern about NNS’ shuttle services or a driver, who should I contact?
Send an email to [email protected].
TAXI SERVICES
Does NNS offer taxi services?
Taxi services are available to transport shipbuilders from one area of the company’s campus to another as well as to and from park-and-ride lots outside of peak hours. To request an NNS taxi, call (757) 846-7730 at least 25 minutes in advance. You will be asked to provide the number of employees included in the request.
What is the taxi phone number?
To request a ride, call (757) 846-7730.
Does the taxi go to NetCenter or other off-campus NNS buildings?
Yes. The taxi services is intended for all NNS buildings to include VASCIC, NetCenter, West Park, Bldg. 600 and Brooks Crossing.
Can I call a taxi for a group? If so, what is the max number the taxi can transport?
Yes. The taxi can accommodate up to 10 passengers. When requesting a taxi for a large group, please ensure the driver is aware of the group size.
Can I request a taxi several hours in advance of my ride?
Yes. Employees can request same day rides in advance.
HRT GoPass365
Who is eligible to receive an NNS-provided GoPass 365? How can I apply?
All employees are eligible for an NNS-provided GoPass365. To apply, employees should complete the GoPass365 waiver on MyNNS. Instructions for submission are printed on the form.
Is the HRT GoPass365 only good for transportation to and from work?
No. Employees can use the HRT GoPass365 on any HRT method of transportation (bus, light rail, ferry, etc.) – unlimited, 24/7.
How long is the HRT GoPass365 valid?
Passes are distributed on an annual basis and are valid for one fiscal year (July 1 – June 30).
Is there a minimum number of times I am required to use my HRT GoPass365?
Employees with a Newport News Shipbuilding-provided HRT GoPass365 passes are required to swipe their pass at least 14 times per month. This means the pass must be swiped for at least 14 rides on any HRT method of transportation (bus, light rail, ferry, etc.). Employees who do not meet the requirements will forfeit their pass.
What if I receive a pass and can no longer use it or decide I’m no longer interested in the service?
Send an email to [email protected] for instructions on how the pass can be returned. All returned passes will be redistributed to NNS employees currently on the HRT GoPass365 wait list.
If all NNS HRT GoPass365 passes have been distributed, can I purchase a pass on my own?
No. Unfortunately, individuals cannot purchase HRT GoPass365 – the passes can only be purchased by companies.
Questions not included in this document should be sent to NNS’ Parking and Transportation team at [email protected].